Information We Collect
We collect certain information to provide and improve our digital asset trading services:
- Account Information: Details provided during registration, such as your name, email address, contact information, and credentials required to create and manage your account.
- Trading Activity: Data related to platform usage, including transaction history, analytics, performance metrics, and interaction with trading tools.
- Usage Information: Technical data such as login activity, feature usage, device type, browser information, and pages accessed.
- Communication Records: Messages, emails, and support requests submitted through our contact channels.
- Third-Party Integrations: Information received from connected third-party services where you have explicitly authorised access.
How We Use Your Data
Your information is used for the following purposes:
- To operate, maintain, and deliver access to the Lavandbit Summit trading platform.
- To generate analytics, insights, and platform features based on your activity.
- To improve platform functionality, performance, and user experience.
- To communicate important updates, service notices, and support-related messages.
- To comply with applicable legal and regulatory obligations.
Legal Basis for Processing Your Data
We process personal information in accordance with applicable privacy legislation, including the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Processing is based on:
- Consent: Where you have provided clear consent for specific data use.
- Service Provision: Processing required to deliver requested services and platform functionality.
- Legal Compliance: Where processing is necessary to meet regulatory or legal requirements.
- Legitimate Interests: Improving and securing our services while respecting your rights and expectations.
Data Sharing and Disclosure
We do not sell or lease personal information. Data may be shared only in the following situations:
- Service Providers: Trusted partners who assist with hosting, analytics, security, or customer support under strict confidentiality obligations.
- Regulatory Requests: Where disclosure is required by law or lawful authority.
- Business Transactions: In the event of a restructuring, merger, or asset sale, data may be transferred as part of the transaction.
Your Privacy Rights
You have rights regarding your personal information, including:
- Requesting access to personal data we hold about you.
- Requesting correction of inaccurate or outdated information.
- Requesting deletion or restriction of certain data where legally permitted.
- Withdrawing consent for data processing where consent is the legal basis.
- Lodging a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
Data Security
We implement technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, or disclosure.
While we apply industry-standard security measures, no digital system can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.
International Data Transfers
Your information may be processed or stored by service providers located outside Australia. Appropriate safeguards are applied to ensure data is handled in line with applicable privacy standards.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or our data practices. Updates will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at [email protected] or by mail at:
Lavandbit Summit
Pitt Street Financial Precinct
Sydney, NSW 2000, Australia